Patient Representative Duties and Responsibilities: They explain policies, procedures, or services to patients using medical or administrative knowledge. They also coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies. Salary: The median annual Patient Representative salary is $45,153 as of August 03, 2017. Education: Education is a consideration when you decide to become a patient access representative Demand for this particular career: You might want to look for a program that is recognized by one of the major regulatory bodies in your area, as hospitals and other employers may consider these programs to be more reputable. Reflection : No I wouldn't want to be one.